All services booked require a valid credit card on file. All services changed or cancelled less than 24 hours in advance of your appointments scheduled start time will be charged 100% of all services booked and day of cancellations or no shows will be charged 100% of all services booked. All services changed or cancelled less than 48 hours in advance of your appointment’s scheduled start time will be charged 100% of all services booked and day of cancellations.   No shows will be charged 100% of all services booked.  Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. 

To avoid our cancellation fee, please provide cancellation notice at least 48 hours prior to your appointment start time. Please remember to arrive 5 minutes early to your appointment. If you are running late for your appointment, please be aware that we reserve the right to alter your service based on the remaining time available, or cancel completely.  We will do our best to accommodate you by first eliminating the Lavish Experience ‘extras’ and/or reducing the service.  If the appointment is impossible to accommodate because of a late arrival, the client will be charged 100% of services booked. 

You can cancel, reschedule, or alter an appointment through your online account, by emailing us at salon@lavishthewoodlands.com or calling 281-465-8788 during business hours.  Cancellations and changes will not be accepted outside of normal business hours or via text, social media, stylist personal contact or any other means.

CHANGES TO SCHEDULED SERVICES

Appointment alterations requested by the client requiring more time will be accommodated if the stylist’s availability allows. Requests for an upgraded appointment may be denied due to scheduling and timing at the discretion of the stylist and management. We kindly ask that you call at least 24 hours in advance to request an upgraded service. 

Alterations requested by the client that downgrade originally booked services must be communicated at least 24 hours in advance if timing of the appointment is reduced. If services are reduced less than 24 hours in advance, resulting in a reduction of appointment timing, you will be charged for the services originally booked. If you would like to downgrade your appointment and it does NOT affect the timing (ei. changing a Full Experience + Cut to a Full Experience with no cut), you can do so at any point leading up to the appointment.   

Because our stylists work on commission style appointments, it is important that your appointment is booked and fulfilled as accurately as possible. This ensures the best usage of our stylist's time, schedule and client waitlist. We must implement these policies to ensure the sustainability of our business operations as well as stability for our stylists.  

You can cancel, reschedule, or alter an appointment through your online account, by emailing us at salon@lavishthewoodlands.com or calling 281-465-8788 during business hours.  Cancellations and changes will not be accepted via text, social media, stylist personal contact or any other means.

SERVICE DESCRIPTIONS AND PRICING

We endeavor to describe and display services as accurately as possible. While we try to be as clear as possible in explaining the Service, it may be necessary to alter or change a service to achieve your desired outcome which may also lead to changes in pricing or additional charges.   Disclosing detail of hair service history, length, thickness, textures, medications taken, and other factors that may impact your service is important for accurate timing and price disclosure.